Last month I talked about backing up your cloud services like Microsoft 365 and Google Workspace (https://www.raspberryit.co.nz/post/do-you-backup-your-cloud-infrastructure-and-applications). Some people may take the attitude of “it won’t happen to me.” But the unthinkable does sometimes happen and unfortunately, it did happen earlier this month for a large Australian Pension Fund.
UniSuper, a $135 billion dollar pension fund, had most of their environment on Google Cloud. The environment was setup with Geo-replication (data duplicated in two different geographical regions) and internal backups to Google Cloud. Due to a “misconfiguration” when the cloud services were provisioned, Google accidentally deleted their entire account. All their servers, databases, backups, and Geo-replicated data – all gone! Thankfully their IT team had also setup backups to a third-party provider. Teams from both companies worked over a two-week period to restore services and get everything back online with minimal data loss.
You can read the full account on Ars Techinca here: https://arstechnica.com/gadgets/2024/05/google-cloud-accidentally-nukes-customer-account-causes-two-weeks-of-downtime/
Are your cloud systems properly backed up? Could your business still operate if the unthinkable happened? Contact us today and we’ll tailor a backup solution to suit your business.
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